Please find frequently asked questions about our ships and voyages below. If you have other questions please contact our sales service centre. 

Person looking at a map of the norwegian coast, photo: Simon Migaj, Unsplash

FAQ topics

havila_cabins cabin

Before departure

Making and managing your booking, travel requirements, and general advice.


havila pollux in ålesund

Check-in and boarding

How to find the terminal, steps for check-in, and procedures for boarding the ship.


cabin guests, cabins

Onboard experience

Learn everything about our onboard facilities, restaurants and dining experience, cabins and life on board in general.


Northern Lights at Havila Voyages. Photo by Kari Moe Sundli

Excursions and experiences

Useful information about our excursions and other experiences along the norwegian coast.


guest sitting

Health and safety

Get information about health and safety during your journey with Havila Voyages.


bow lounge guests


Learn everything you need to know about accessibility on board our ships.


havly cafe

Port to port

Learn about port-to-port travels along the norwegian coast with Havila Voyages.