Have a safe voyage with us
You should have a safe voyage with Havila Voyages. That is why we also do our utmost to ensure that it is an infection-free voyage.
We are building new ships and a new organisation. Right from the start we have completely adapted Havila Voyages to the new challenges caused by the COVID-19 virus, these actions will also have a positive impact on preventing other types of infection.
Several measures are being taken in the design of the ships. A few small examples are that we have equipped all the new ships with washbasins at the entrance to the main restaurant and closed cafe counters so that only the staff can touch the food served there.
The operation of the ships will be based on international standards and requirements from health authorities. In addition, we are also taking our own special measures to strengthen infection control and make the voyage safer. We will ensure that our employees are trained to the highest standard of infection control procedures and that they clean the ships and observe hygiene standards diligently. As a guest you must make sure that you are healthy before you come on board, observe social distancing, wash your hands regularly and use the hand sanitizer stations provided throughout the ship.
We are closely monitoring how the corona pandemic develops and what measures are being implemented both in Norway and elsewhere in the world, and we will follow all the advice from the health authorities.
More detailed information will be provided near to the start of the Havila Voyages operations.
Book with confidence
You will be able to choose one of the following options if we have to cancel your booking, or if you have to cancel your booking because of governmental restrictions related to travel to or from Norway when measures mean that it is unlawful or impractical to travel (e.g. a quarantine period is required in Norway or on your return home).
Booking amendments due to governmental restrictions may only be made less than 14 days prior to departure. Customers are also reminded that they should have sufficient travel insurance as this is a requirement to book. Book with confidence offer valid for bookings made until 31 December 2021.
Full refund
We will refund you the full amount you have paid us for your booking.
Transfer to a later date
Subject to availability, we will help you move your booking to a later date with no admin fees, but please be aware that if the cost of your new voyage is higher than your original booking, then you’ll need to pay the difference.
Infection control at excursions
Hygiene and infection control are top priorities during excursions with Havila Voyages. You will have a healthy and enjoyable experience with us.
We require that passengers are healthy, and the same applies to guides and hosts.
- Handwashing/hand sanitation facilities are provided, and people who are not sharing cabins or travelling together must maintain a distance of at least one metre and also follow national infection control regulations. This applies both while sailing and on any excursions.
- Providers disinfect all equipment, sanitise premises between each visit and comply with national infection control regulations.